Backstage Leadership Speaker: Dan Cathy
Dan’s Bio:
As president of one of the nation’s largest family owned businesses, Dan Cathy represents the next generation of leadership for the Atlanta-based quick- service chicken restaurant chain founded by his father, S. Truett Cathy. Eager to incorporate his own skills and talents into the business, Dan has taken an unconventional, yet personally and professionally rewarding approach to Chick-fil-A leadership.
Since 2001, Dan has served as the president and chief operating officer of Chick-fil-A, Inc., and he has personally challenged himself with upholding Chick-fil-A’s efforts to provide genuine, heartfelt hospitality, and ensuring that customers have an exceptional dining experience when visiting a Chick-fil-A Restaurant. In his quest to provide customers with “2nd Mile Service” (exceeding even the highest expectations of a typical fast-food restaurant), Dan has defined a special role for himself – humbly saying, “I work in customer service.”
His personal passion is to see the fulfillment of the Chick-fil-A Corporate Purpose: “To glorify God by being a faithful steward of all that is entrusted to us. To have a positive influence on all who come in contact with Chick-fil-A.”
For those outside of the South and now some on the West Coast, Chick-fil-A is one of the most amazing organizations on the planet. They have more than great food, they have great people. I am blessed to know a great handful of people that work as operators of restaurants and also those that work at the corporate headquarters**. The people you lead are a direct representation of your own leadership; thus, Dan has got a lot to share. His main goal is to be a good steward of what God’s entrusted to them first, then worry about selling chicken. That is unheard of in most of the business world. It doesn’t matter if you are in business or not, you can learn a lot from Dan and Chick-fil-A.
Apply today to be a part of Backstage Leadership and learn directly from Dan.
Apply online here in just a few minutes.
** Thanks David, Jason, John, Chris, Lauren, DeeAnn, and many other. You guys are awesome.
